systems

recently listened to a fantastic talk on systems by a pretty smart dude.

if we want to see certain behaviors in our oganization we must create systems or cultures that allow these behaviors to happen.  systems create behaviors. scolding people doesnt, videos dont, announcements dont, threatening people doest. SYSTEMS DO.

Here are 4 areas we as leaders must be clear in as we develop systems:
1.  expectations:  maybe people dont do what we want them to do because they dont know what to do.

2.  rewards:  maybe people dont do what we want them to do because they have no reason to.

3.  consequences:  same as rewards

4.  communication:  have i made 1-3 clear in the minds of every person in the organization, or did i send an email expecting everyone to get it?